Our 3-year warranty service covers all types of interventions, including travel costs, spare parts, and labor. Depending on the nature of the issue, our Technical Department will determine whether your product needs to be fully replaced, repaired on-site, or picked up and transported to our repair shop.
Warranty Services Extension
At the time of purchase, you have the option to extend the warranty period from 3 to 5 years. The cost for each additional year of warranty varies based on the type of massage chair.
5-Year Post-Warranty
Even after the warranty period has expired, you can still benefit from our post-warranty services. If you encounter any technical difficulties with your massage chair, please reach out to us for assistance.
To ensure the validity of your product's warranty, we strongly advise carefully reading the user's manual provided with your purchase to avoid any actions that may void the warranty.
White glove delivery service is a method of shipping or receiving products that need more attention than regular parcels due to their size, value or fragility. White glove delivery experts are highly-trained and equipped with the ability to install and assemble your product on-site and use specialized equipment if necessary.